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Shared link won't go away
In the app for Iphone I keep receiving a message that someone has shared a link with me to a file. I dismiss the message but it comes back next time I open the app. I also keeps coming back if I view the file. I contacted the person that shared the link and he said as far as he can see it is not shared with me. He unshared the file and deleted it. But the shared link message keeps coming up on my phone. I tried deleting the app and reinstalling it but that has not helped.
Does anyone have any ideas how I can get rid of this message.
Hi Jay,
There is nothing in either of those.
However, the popup message no longer appears on either my phone or my wife's! I have not changed anything but the result is good!
I guess our phones were scared because I started talking to you - you rock!
Thanks,
Tony
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copy that
Everytine i open ios app it shows a message that someone i know is sharing a file with me. I usually cancel the medsage but in some occasions ive accepted out of despair. It’s been happening for months. My friend tells me he didnt share anything with me, but i cant male the popup message to disappear. In pc there is no medsage
- Hannah
Dropbox Community Moderator
Hey Jjph, thanks for letting us know about this.
If you open the Dropbox app and tap on 'account', then on the gear icon and then on 'clear cache', does it help?
If not, please send us a screenshot of the pop-up; just make sure to edit out any personal info.
Thanks in advance!
It doesn’t help, even uninstalling and installing doesn’t help, both in my iphone and my ipad. My PC doesn’t have that issue.
The message is more or less:
“FILE SHARED WITH YOU
John has invited you to see the file Category 5 Title 2.doc
Not now / Open”
John Doe is a friend of mine
I have the latest version both in iOS and the app, but it’s been happening with previous versions too.
I followed the link but I see no file
Sure thank you
- I have been under this spamming message from many months. Person who share this file with me deleted Dropbox account- message still popping on my account. I have nothing in shared file links. Still I get this screen.
