Forum Discussion

Brooknei's avatar
Brooknei
Helpful | Level 6
3 years ago

Some available offline files won't preview after changed from online-only on Windows.

I’m afraid we’re are migrating away from Dropbox, however whilst doing so we have noticed the following issue…. (Windows 11 – Latest Dropbox Version). Hence we though this may be useful. Most of ...
desktop
Dropbox Plus
sync
windows
koizpad's avatar
koizpad
Explorer | Level 4
2 years ago

Hi Hannah,

 

I have been experiencing similar issues. In my case, some data files get damaged/corrupt after synching once in a while on shared DB folders. I can open the same files if I manually download them from online DB. 

JoJ0_777's avatar
JoJ0_777
New member | Level 1
2 years ago

So its not just me then. Brilliant😂. An application that literally messes up User files. Now all of my local folders have vanished or "cannot be found" after using this dog crap service

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!