Your workflow is unique 👨💻 - tell us how you use Dropbox here.
Forum Discussion
BarbaraAlper
2 months agoNew member | Level 2
Why was my sharing paused?
Dropbox Plan - Basic/Free
Device - Mac Studio
Operating System/Browser (if using the web). - Mac OS 15.7.2 / Safari
Question or Issue
I've been using Dropbox for 10 yrs or more and never ran into this problem. I need to share a folder of images and I'm getting this message "We’ve interrupted your sharing activity. For details or to contact support..." Why am I getting this message??? I've only used 1.9GB of the 3.25GB given. I've emptied the "deleted files" folder. I discovered in the "Shared" option that there are Lots of folders, but there's no way of deleting them (though I had previously deleted them). The only option that I've found is to "Join Folder" which I don't want to do. 1 - are they taking up unnecessary space in my Dropbox? 2 - do I need to get rid of them, and if so, how? I need to get this resolved ASAP. Thanks for the help.
1 Reply
- Hannah2 months ago
Dropbox Community Moderator
Hey BarbaraAlper, thanks for posting to the Dropbox Community today and sorry to hear about this.
From what I can understand, you're having this issue.
Can you take a look at the article I hyperlinked, to see what might be the cause of the issue for your case?
Are you still having this issue right now?
Keep me posted.
About Create, Upload, and Share
Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!