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Forum Discussion
A referral I sent was marked as ineligible
I referred my cousin to the drop box and he tried logged in to his new HP laptop in my home network and uploaded documents too , however dropbox has mentioned that my referral storage is in eligible.
5 Replies
- Hannah
Dropbox Community Moderator
Hey J Senthil Kannan, thanks for reaching out to the Dropbox Community today.
This has probably happened because they were connected to the same network as you; can they connect to a different network, so you can try again?
Let me know how it goes.
Hi Hannah, I tried connecting through different network but still the same issue exists, the referral space is not allocated yet.
- Hannah
Thanks for trying, J Senthil Kannan.
Can we send you an email, in that case, so we can take a look into what might be going on?
yes please
- Walter
Thanks for the cooperation J Senthil Kannan - I've just followed up via email so please have a look at your inbox and we'll take it from there.
