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Forum Discussion
All my referrals get marked as ineligible
Today I referred Dropbox to three friends and all of my referrals were marked as ineligible.
The first two were co-workers on the same network, but they had never used dropbox before, nor had they ever had the dropbox app installed on their computers before. I can only assume they were marked ineligible because of being on the same network.
The third makes no sense to me. It was a friend who never had a dropbox account, or dropbox on their computer and they are on an entirely different network in a different business down the street.
My hope is that Dropbox can look into this for me and rectify the situation.
1 Reply
- Megan
Dropbox Community Moderator
Hey tcg32080, welcome to our Community!
This is most likely due to being on the same network with the users you invited to Dropbox.
However, I'd be more than happy to look into this for you. I reached out internally, in order for us to investigate further.
Reply back to me, and we'll take it from there.
Thanks a bunch! 🤓
