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Forum Discussion
Makai808
8 months agoExplorer | Level 3
I referred a friend, but the referral has been marked as ineligible.
I referred a friend and helped setup dropbox on her computer. She was at my place when I set dropbox up based on my referral. The referral is marked as ineligible. How do I get credit for the referra...
Makai808
8 months agoExplorer | Level 3
yes, the computer is a relatively new mac that didn't have dropbox installed. I don't recall if I logged into my account to get the referral code, but dropbox was installed using the referral code.
Using the instructions to verify the email by clicking on instruction no. 2 "Send a verification to the email address associated with your account" to resend a verification email returns an error page "something went wrong" with a purple target graphic on the dropbox.com site. There does not seem to be anywhere on the dropbox.com site (settings or manage account) to resend a verification link.
Nancy
Dropbox Community Moderator
8 months agoI see, no worries (to be honest, it sounds like she has already verified her Dropbox email address).
Can I go ahead and log a ticket for you then? We’ll be able to check this further this way.
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