Forum Discussion

Makai808's avatar
Makai808
Explorer | Level 3
8 months ago

I referred a friend, but the referral has been marked as ineligible.

I referred a friend and helped setup dropbox on her computer. She was at my place when I set dropbox up based on my referral. The referral is marked as ineligible. How do I get credit for the referra...
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Referrals
Storage space
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 months ago

I see, no worries (to be honest, it sounds like she has already verified her Dropbox email address). 

Can I go ahead and log a ticket for you then? We’ll be able to check this further this way.

Makai808's avatar
Makai808
Explorer | Level 3
8 months ago

ok, yes, please log a ticket

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    8 months ago

    Hi Makai808, happy Monday! 

    I just sent you a new email, and I'll be happy to take it from there.

    Thanks a bunch!

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