Forum Discussion

Dzuy Lee's avatar
Dzuy Lee
Explorer | Level 3
9 months ago

I sent referrals to my colleagues, but they're ineligible for all of them.

Dear Dropbox Support Center! I have been using dropbox for a long time, it is very convenient to use when traveling. Recently, I introduced the application to my colleagues at the company, but wh...
Error Messages
Referrals
Storage space
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
9 months ago

Welcome aboard our forum, Dzuy Lee! 

Can you please have a look at this Help Center article and let me know if what’s mentioned could be true in your case?

Keep me posted for any additional info.

  • Dzuy Lee's avatar
    Dzuy Lee
    Explorer | Level 3
    9 months ago

    Dear Nancy,
    I have read the articles, but it does not help me, the people i shared this with are all my colleagues and they actually use it. But it is reported as invalid, my colleagues think i said something wrong about dropbox's free storage feature..

    • Nancy's avatar
      Nancy
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      9 months ago

      In this case, I can go ahead and log a ticket for you to the email address that’s linked to your Community profile here. 

      Let me know if that’s OK and we’ll check this internally.

      • Dzuy Lee's avatar
        Dzuy Lee
        Explorer | Level 3
        9 months ago

        Please check for me, the email I use is: [removed per Community Guidelines], I am not understanding the problem here, and cannot explain it to my colleagues. Please support me!

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