No bonus space after successful referral

AAPPP wrote:

She is actively using Dropbox now, but in my referral status page it shows only “invitation sent”. 

She isnt using the email address you sent her as the account she signed up for unfortunately. That way its not trackable. 

You'll also be able to confirm that at her side as she wont have gotten the extra space either. 

Thanks Mark, really appreciate your prompt response. It certainly is an active email address. There she received the verification email.
And she has used that email address to signup into dropbox. 

If, for example, she is GMail and used gmail instead of googlemail or has added punctuation in to the bit before the @ then it would be a different email to what you used. 

Either way, as I said check her space out as if she has a referral bonus she should also have 250mb free.

No punctuation issues. No gmail vs googlemail. Indeed she has only 2GB of space, without the 250MB. 
What to do now to resolve this?

Hopefully somebody from Dropbox will see it tomorrow and may be able to help.

Referral space isn't guaranteed unfortunately though. 

Thanks so much for your help!

Hey AAPPP, thanks for reaching out to us.

Can we send you an email, so we can investigate this a bit further?

Yes please. Do you have my email address? Hoe can I share it (without publishing it on the internet). Or can you share yours?

I just sent you an email AAPPP! 💌

I'll see you there!