Dropbox error 1073741819 after uninstalling, and reinstalling the app on my Windows 11.

Does this work on a basic plan?  With three devices connected?

Hi there.  Does this work on a basic plan with 3 devices connected?  I have the same issues as above,  1073741819 error codes.

Hi TheFieldMarshall​, if one of the three devices contains the current device that is already connected to your account, then you can follow those steps.

Hi, I have the same problem. I use the basic Dropbox with a limit to three devices. I use it only on my laptop and my phone. But I had to reinstall Dropbox on my (same) laptop twice. I have still only 2 devices, but Dropbox considers that I have reached the maximum of 3. I have cancelled the old versions on my laptop, but it doesn't change. What can I do ? Thanks

Thanks for bringing this to our attention, Francois4.

So, when you go to your security page here, do you see that you currently have 2 devices connected to your account?

Also, what's the exact error message you're getting? Can you send us a screenshot?

Many thanks for your answer. With the link you gave me I see one device connected (my phone) and 3 times my laptop dissociated from Dropbox.

Therefore I think Dropbox considers that I have already reached the limit of 3

The exact message I get when trying to load Dropbox is "L'installation a échoué en raison d'une erreur inconnue. (Code d'erreur: -1073741819). Consultez le lien ci-dessous pour savoir comment effectuer une réinstallation avancée." But there is no link below the message.

I cannot send a screenshot, the images are refused. How can i do ?

Thanks for your help !

Above are the screenshots.

The first one says that one device is connected (my phone) and 3 times my laptop are dissociated. Therefore I think that Dropbox considers that I have already reached the limit of 3. How to clean that 

The second one is the screenshot of the error message when trying ro reinstall Dropbox