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Ted G.'s avatar
Ted G.
Collaborator | Level 8
4 years ago
Solved

Dropbox Installer will not start on new M2 Macbook Air

Fix This!!

 

**bleep** it with this freaking product.

 

desktop
Install
Mac

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  • jk26's avatar
    jk26
    Explorer | Level 4
    3 years ago

    Hi, 

    thanks for the link. Unfortunately, my dropbox still does not finish setting up. 

    I can download and install it, but after signing in, a window opens which says 'set up dropbox' with two blue squares moving. This process never stops… nothing happens even hour laters. 

     

    What can I do??? It's really annoying. I have a new macbook air M2. 

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi jk26, do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?

     

    Also, can you try to install the Dropbox application using our offline installer, to see if you get a different behavior?

     

    This will help me to assist further!

  • jk26's avatar
    jk26
    Explorer | Level 4
    3 years ago

    ok, this worked. 

    I think, the problem was I just had to sign out from other devices. sry, didn't got this before. thanks. 

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi jk26, no worries! 

     

    I'm happy to hear everything is back on track. Have a lovely weekend ahead,enjoy! 

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