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kevinjones's avatar
kevinjones
Explorer | Level 3
11 months ago

My app on Windows has been stuck on 'indexing' for 2 days.

I have a fresh install of Windows 11 onto which I've installed Dropbox. It's a fresh install on this machine so there are on local files. It's been stuck on 'indexing' for 2 days. I've tried restarting the machine, I've tried uninstalling, deleting all the registry keys and files I can find and re-installing and it's still stuck.

 

I am doing a selective sync (of only one folder), I've tried turning that off, ie selecting no files to sync, and that still doesn't work.

 

The message on the status bar is literally 'Indexing...' with no file count, nothing in the sync history window, nothing in the activity window.

 

I have no notifications 

 

It looks like the version is 200.4.7134

14 Replies

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    • kevinjones's avatar
      kevinjones
      Explorer | Level 3

      I read that page (for the advanced install) which I think says to delete all the keys in the registry and and the files in %LOCALAPPDATA% etc. which, as I said in the original post, I had done. The 'corrupt' database, where would that be stored on the file system?  

      • Mark's avatar
        Mark
        Icon for Super User II rankSuper User II

        Within that folder (LocalAppData)

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