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New Mac Ventura Update - Online/Offline Files Not Syncing
I've recently updated to the v.167.4.4719 version of Dropbox which now changes the location of where your dropbox is located and also changes the way the icons represent what is downloaded online/offline. The issues I'm having are as follows and I wanted to see if anyone else was experiencing this and worked out a way to fix it?
1. Syncing files online/offline. - It seems as if right-clicking a file and making it online gives me the error code "The file is currently in use by an application." even though I just have finder open. Then any files I have downloaded offline, if I try to make them online-only it does nothing, no sync or change of status on the file.
2. New Icons.
Above is a file I have online-only that has the green check mark as if it's downloaded offline then also this new cloud icon. If I right-click and go "make available offline" nothing happens. Then if I click the cloud icon, it downloads the file as if it's offline but then the green check mark disappears. Now again if I try to make this "online only" by right-clicking and selecting the option, it gives me the error "The file is currently in use by an application."
Overall this whole update seems buggy and confusing. I've been using dropbox for over 10 years and have never experienced these kinds of issues. I contacted support today and they told me I couldn't roll back my version of dropbox which worked totally fine, and also there's nothing that can be done about this. It really doesn't feel good enough and I'll be looking elsewhere if these things cant be addressed soon. Please share below if you've had a similar experience.
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Hi Walter,
Thanks for the suggestion, however as I (and others) have mentioned in past threads, it's very impractical to use that as a solve when we have several terabytes of content with hundreds of folders and sub-folders in DB. To mark the root folder as all online or offline would be a nightmare in both tracking what we actually need to have on or offline, not to mention simply impossible on something like a MacBook Pro with limited SSD space (and you no longer support external drives). So, you see the issue here? What would be your suggestion in this case?
Thank you,
Barrett
- Hah wait, they don’t support externals anymore??
Geez, I may have to move away from Dropbox also… It's July 2023 and dropbox is still not syncing automatically on Ventura. I guess I have to look at migrating away from Dropbox, too. My job relies on automatic sync between devices. Having to manually check each time that files are up to date and doing some kind of reset if not acceptable.
Yes, this update is ridiculous. I am getting this same error where if I try to make a file online only, I get an error that it's being used by some application, with no indication of which one. I've quit and restarted Dropbox. I've tried to mark the whole Dropbox folder as online-only (nothing happens). I'm wasting time on something that's meant to be a productivity tool.
Yep, since the last update my Dropbox is useless as it's completely unreliable. Completely random syncing - with some files being available offline, others not, necessitating manually going in and downloading (not that this always works!). I've tried making the entire Dropbox folder available offline (it doesn't do it), and no amount of starting and restarting seems to work. I'm going to be leaving Dropbox for good unfortunately.
