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The Dropbox right-click options are gone from my Mac's Finder.
My files are all in the cloud. This restricts things I can do on my Mac; I can't preview or upload to the web, for example (which I want to do often).
I thought one used to be able to right click in the Finder and make a particular folder available offline. But that's missing on my Mac. Right clicking in a Dropbox folder reveals nothing connected to Dropbox. Otherwise, files function and sync if opened and modified as normal. The Dropbox icon at the top right of the Mac screen is visible and seems to be functioning normally.
Can right clicking in the Finder be turned on somehow?
I have the option to make all Dropbox files available offline in Dropbox preferences, but I don't want all of the files—just some of them.
26 Replies
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- Walter
Dropbox Community Moderator
And where your is your Dropbox folder located per the app's preferences under the Sync tab Birsay1?
Also, does the issue persist if you temporarily close One Drive and/or any other 3rd party apps that might be monitoring, syncing or backing up your files?
OneDrive and Dropbox are covering separate folders on the same drive. Yes, I've tried closing OneDrive and turning off its extension.
- Nancy
Hi again, Birsay1! Just to make sure I haven’t misunderstood something, the Word document you mention above, are you able to open it normally on your computer, even though it’s 0 bytes?
If you try to open other files that are currently 0 bytes on your device, what exactly do you see?
All the files open normally. Once they are opened, a preview appears, as well as the file size and all the other usual information.
Dropbox is working completely fine, as far as I can tell, except for what I've mentioned about its Finder integration.
Screen shots: Before and after opening a file and the appearance in the Finder.
- Megan
Hey Birsay1, can you please try the following steps and let me know if this helps?
-Click on the Dropbox icon from your Desktop and quit the application
-Open your Activity Monitor from your Mac Utilities folder
-Force quit out of the instances of the Dropbox application that are running by searching for "Dropbox" in the search bar, then clicking on the "x" force quit icon on the top left
-Re-start Dropbox from the applications folder by double clicking on the Dropbox application
-Click on the Apple icon in the top left of your screen
-Click on "force quit"
-Relaunch the finder Hello and thank you.
I tried that exact sequence and got no change. Doing a search in the activity monitor after quitting Dropbox resulted in nothing found.
- Hannah
Thanks for trying that, Birsay1.
Can you also follow these steps and let me know if they help?
- Click on the Apple logo located at the top-left of the screen.
- Click on "System Preferences".
- Click on "Extensions".
- Click on "Finder Extensions".
- Only leave the Dropbox Finder Integration ticked.
- Once this is completed, "suggest" to close the window.
- Click one more time on the Apple logo at the top-left of the screen.
- Click on "Force Quit".
- Look for Finder on the list.
- Click on "Finder" then "Relaunch".
Thank you. My OS shows things a little different than your suggestion.
After leaving only Dropbox Finder Integration ticked, I'm not sure what you mean by "suggest" to close the window. Anyway, closing the System Settings window and relaunching the Finder results in no changes. This suggestion was given and tried earlier.
