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Windows Dropbox installer won't start on Windows 10
I run Windows 10 on a Dell Inspiron 3505 laptop. Somehow, Dropbox was not starting at startup. The simplest answer (to me, anyway) was to uninstall Dropbox and reinstall it. I uninstalled DB and downloaded the installer (which has always worked for me before) from the website (as I always have) .and ran it; I got a message that the installer did not start. I've tried several times but always got the error message. In the past, Microsoft Defender has given me no resistance to installing DB. What's wrong--is it me, the installer, or something else?
In that case, the next step would be an advanced reinstall at this point Roger B.30
Could you give it a go and let us know how it goes?
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- Walter
Dropbox Community Moderator
Take your time, Roger. Just let us know of any updates, when you get the chance.
Here it is Friday morning, and DB is still uploading. Only about half the data has been uploaded, and there doesn't seem to be any progress being made. Is that normal?
- Jay
Have you adjusted the bandwidth limit in the Dropbox desktop application to increase the upload speed?
I just set "no limit" on upload bandwidth. We'll see what happens.
Still not going very fast--or even anywhere near fast. Could the network here (a nursing home) be part of the problem?
- Hannah
Sorry to jump in here, Roger B.30.
How is your internet connection otherwise? Are you having other connection issues or slow internet in general?
Keep in mind that syncing is also a more complicated process than just a transfer of data.
The files are divided and compressed into hashed components, then transferred via secure data transfer.
Then they get encrypted and stored in our servers, so it might take some extra time.
I hear you, Hannah. I had no idea of the complexity of the process. However, the process is just running more slowly than I remember; I started this past Thursday, and it's still going. In fact, I've checked what's available to me now, and there hasn't been anything new added since Saturday. I guess I'm a bit impatient, but (as I said above), it's taking far longer than I expected.
- Hannah
I completely understand, Roger, and we'll definitely keep looking into this.
Can you hover over the Dropbox icon and let me know the current sync status once again?
Current status: "Uploading 16 files" (unchanged for last 2-3 days)
- Hannah
I see. Can you try the steps in this thread, and let us know if they help?
