Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Solved
PDF files open as read only on Acrobat Reader (on Android)
I haven't had any problem editing PDF files on my Android tablet until now. I simply opened dropbox, and opened the PDF in Adobe Acrobat from dropbox.
Lately, when I open a PDF in Adobe Acrobat from dropbox, I get an error message telling me I can only open the file read-only. This applies to all my files.
When I open a PDF directly from Adobe Acrobat, I don't have this problem.
I suspect this is related to a recent update of either app.
I was able to use an app Xodo and it seems to work just fine for me. I will use this for the time being until this bug gets worked out.
40 Replies
Replies have been turned off for this discussion
- Lusil
Dropbox Staff
Thanks for the feedback Lusil.
I tryed your suggestions without success.
What worked for me is acessing the Dropbox from within the Adobe software, the problem is that it will download the file even if I set it before do be "offline".
This is a bit annoying, since I can't download several files as 'offline' and access them later.
I may guess that this is related to the file access permission from adobe software with the location of the files download via dropbox.
Soon I will try via the app My Files (or any other Explorer like app), locating the *.pdf file of dropbox manually and trying to open it with Adobe.
- Lusil
Hello, same problem here, if someone has a fix please let me know. thanks
We have had an IT guy looking at it for nearly 2 days and we just cant solve the problem we have 5 Android tablets not working, we are trying to find an alternative instead of Adobe as it looks like their updates have caused the glitch, surely dropbox and adobe should sort this out between them and not let it affect their paying business customers.
I was able to use an app Xodo and it seems to work just fine for me. I will use this for the time being until this bug gets worked out.
- Lusil
Hi our IT guy found that Xodo nearly worked for us but we need to be able to sign the edited documents which we couldnt do, Yes we have tried uninstalling/reinstalling updating etc in fact we have tried everything we can think of and it is costing us time and money to try solve this issue - Not impressed.
Obviously, Dropbox are unable or unwilling to cope with this issue. They try to conceal it from the public by using mail instead of this open forum. They mail you that the problem was solved, but this is not true, and when you try to write back to them, you get a delivery error message. What a shame.
IF they come back to me with a solution I will post it on here - it is so fustrating I am now trying to see if an iPad has the same problem.
