Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
FAMIMA_BB
2 years agoHelpful | Level 6
トライアル版からすぐに有料版へ移行 / How can I upgrade from trial to paid plan on a team?
Business Plus のトライアル版から始まりましたが、10TB の容量制限を超えてしまいました。
すぐに容量を増やしたいのですが、チームをやめずに(7ライセンス使用中)容量を増やすことはできますか?
(チームをやめずに、すぐにトライアル版を解除して有料版にアップグレードしたい)
--------------
I started with a trial version of Business Plus, but ended up exceeding the 10TB storage limit.
I would like to increase the capacity immediately. Is it possible to increase the capacity without quitting the team (currently using 7 licenses)?
(I want to immediately cancel the trial version and upgrade to the paid version without quitting the team)
5 Replies
- Jay2 years ago
Dropbox Community Moderator
Hi FAMIMA_BB, thanks for bringing this to our attention.
Do you see any option on the billing page in order to upgrade your plan?
This will help me to assist further!
- FAMIMA_BB2 years agoHelpful | Level 6
アップグレードはありません。
既にDropbox Business Plus トライアル版となっており
トライアル版をキャンセルしかありません。
チームを解散せずに、すぐに有料でアップグレードできないのが不思議です。
- Mark2 years ago
Super User II
Unfortunately it isnt possible, at present, to end a Trial early and upgrade to a paid plan.
- FAMIMA_BB2 years agoHelpful | Level 6
トライアル版をキャンセルして再度、同一アカウントで有料プランを契約した場合
現在、共有中のファイルや同期中のファイルは引き継がれますか?また、ペーパーのドキュメント等は維持されるでしょうか。
- Walter2 years ago
Dropbox Community Moderator
Hey FAMIMA_BB - if you'd like further assistance with this, I'd recommend getting in touch with our support team directly at this point.
Note that you can also post your questions in Japanese in the Japanese forum.
---
こんにちは FAMIMA_BB - この件に関してさらにサポートが必要な場合は、この時点で弊社のサポート チームに直接ご連絡いただくことをお勧めします。
日本語フォーラムに日本語で質問を投稿することもできます。
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!