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Forum Discussion
JaGatorEd
4 years agoNew member | Level 2
Basic plan but being charged
I have been charged $20 for the last 3 months but I am on the basic plan. Why? And how can I get a refund?
sonyat23
3 years agoNew member | Level 2
Here's what shows with my bank.
Mystery Solved: This is a HelloSign account now owned by Dropbox. I logged into HelloSign and cancelled.
Hannah
Dropbox Community Moderator
3 years agoThanks for the update here, Sonya!
I'm glad to see that you were able to figure this out.
If you need anything else, don't hesitate to let us know.
Have a great weekend!
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