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Armstrong69's avatar
Armstrong69
Explorer | Level 4
2 years ago
Solved

How to upgrade to the Dropbox Basic Extra plan?

Hello,

Hello,

 

Would like to purchase more DropBox space, however the next size plan is 2TB, do not require this much space, its more then HDD size !!

I have spotted on the forum 'Dropbox Basic Extra Plan' which will be perfect for my requirements.

 

Had an on SalesChat with Dropbox advisor, but were unable to provide me the link for this package and to log this query on this forum.

 

So my question is 'How Can I get Dropbox Basic Extra Plan?'

 

Any advice or assistance appreciated 🙂 

  • Hi Armstrong69, I hope you're doing well!

     

    You can try upgrading to the Basic Extra plan using this link. 

     

    However, keep in mind that at the moment, it's only limited to a small number of people.

     

    If the link doesn't help, let me know and I'll be more than happy to help!

20 Replies

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  • jimmle's avatar
    jimmle
    New member | Level 2
    2 years ago

    Hi Megan,

    I'm in a similar boat, where 2TB is WAY too much. Can I please also have access to the Basic Extra plan?

    Thanks

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi jimmle, could you let me know if you're able to access this link, while logged into your account, to upgrade to the Basic Extra plan?

  • jimmle's avatar
    jimmle
    New member | Level 2
    2 years ago

    Hi Jay,

    Same message-My account isn't eligible. It's worth mentioning that my account is currently subscribed to the Plus (2 TB) plan, with a scheduled cancellation on my next renewal in September. My current plan is too expensive for too much storage space- I'm looking to downsize.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Thanks for the info, the plan should only be available to users on a Basic plan, so it isn't possible to upgrade from a Plus plan. 

     

    Once your account downgrades in September, you can try to upgrade to this plan again.

  • jimmle's avatar
    jimmle
    New member | Level 2
    2 years ago

    Thanks Jay, this is helpful. In the meantime, are you able to share what the plan's pricing and storage options are?

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    My post from earlier this year describes what the plan offers. Essentially, it's just like the Basic plan, but with 50 GB of quota.

  • jimmle's avatar
    jimmle
    New member | Level 2
    2 years ago

    Does that mean it's free, like the Basic plan?

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    No, there is a monthly fee for the plan, which should be approximately $1.99 a month depending on currency, tax and billing cycle.

  • amaan_'s avatar
    amaan_
    New member | Level 1
    11 months ago

    Hi Megan, is this still available? I tried using that link but it said I wasn't eligible. I only need 50GB of storage so this would be perfect!

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    11 months ago

    Hey amaan_!

    I'm afraid that this plan is not available to all users and someone can upgrade to it only if they're prompted to do so.

    I will, however, pass your feedback along to our team and if you need some ways to increase your Dropbox space, you can take a look here.

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