Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Armstrong69
2 years agoExplorer | Level 4
How to upgrade to the Dropbox Basic Extra plan?
Hello,
Hello,
Would like to purchase more DropBox space, however the next size plan is 2TB, do not require this much space, its more then HDD size !!
I have spotted on the forum 'Dropbox Basic Extra Plan' which will be perfect for my requirements.
Had an on SalesChat with Dropbox advisor, but were unable to provide me the link for this package and to log this query on this forum.
So my question is 'How Can I get Dropbox Basic Extra Plan?'
Any advice or assistance appreciated 🙂
Hi Armstrong69, I hope you're doing well!
You can try upgrading to the Basic Extra plan using this link.
However, keep in mind that at the moment, it's only limited to a small number of people.
If the link doesn't help, let me know and I'll be more than happy to help!
20 Replies
Replies have been turned off for this discussion
- jimmle2 years agoNew member | Level 2
Hi Megan,
I'm in a similar boat, where 2TB is WAY too much. Can I please also have access to the Basic Extra plan?
Thanks
- Jay2 years ago
Dropbox Community Moderator
Hi jimmle, could you let me know if you're able to access this link, while logged into your account, to upgrade to the Basic Extra plan?
- jimmle2 years agoNew member | Level 2
Hi Jay,
Same message-My account isn't eligible. It's worth mentioning that my account is currently subscribed to the Plus (2 TB) plan, with a scheduled cancellation on my next renewal in September. My current plan is too expensive for too much storage space- I'm looking to downsize.
- Jay2 years ago
Dropbox Community Moderator
Thanks for the info, the plan should only be available to users on a Basic plan, so it isn't possible to upgrade from a Plus plan.
Once your account downgrades in September, you can try to upgrade to this plan again.
- jimmle2 years agoNew member | Level 2
Thanks Jay, this is helpful. In the meantime, are you able to share what the plan's pricing and storage options are?
- Jay2 years ago
Dropbox Community Moderator
My post from earlier this year describes what the plan offers. Essentially, it's just like the Basic plan, but with 50 GB of quota.
- jimmle2 years agoNew member | Level 2
Does that mean it's free, like the Basic plan?
- Jay2 years ago
Dropbox Community Moderator
No, there is a monthly fee for the plan, which should be approximately $1.99 a month depending on currency, tax and billing cycle.
- amaan_11 months agoNew member | Level 1
Hi Megan, is this still available? I tried using that link but it said I wasn't eligible. I only need 50GB of storage so this would be perfect!
- Hannah11 months ago
Dropbox Community Moderator
Hey amaan_!
I'm afraid that this plan is not available to all users and someone can upgrade to it only if they're prompted to do so.
I will, however, pass your feedback along to our team and if you need some ways to increase your Dropbox space, you can take a look here.
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!