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MikSchreuder18's avatar
MikSchreuder18
Explorer | Level 3
2 years ago
Solved

Payed for the subscription, didnt get the upgrade

Hi there,

 

An hour ago i've purchased the Dropbox Plus subscription.

119,88 euro's are gone from my bank account, but I did nog recieve the Dropbox Plus update.

It still says that I have no storage and need to upgrade,

But I just did that and payed for it.

I have not recieved an email. And I have not received an invoice about my payment,

eventho I did pay 119,88 euro's for Dropbox Plus for a whole year.

 

What do I do now? Can I get my money back? 

 

Greetings,

 

Mik Schreuder

billing
Dropbox Plus
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  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    No worries. 

     

    I just created a ticket on my end for you NadT. I'll see you there!

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