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Eckerr's avatar
Eckerr
Explorer | Level 3
4 years ago
Solved

Trying to contact support, but can't send the form

I'm trying to contact support concerning a restitution by using the contact form on the website. I've filled in all fields, but when clicking send, nothing happens. I've tried this in two browsers: S...
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  • Megan's avatar
    Megan
    4 years ago

    Hi Eckerr, I just sent you an email, in order for us to have a closer look into this. 

     

    Reply back to me, and we'll take it from there. Cheers! 

skuchukh's avatar
skuchukh
New member | Level 2
3 years ago

Hello! 

I'm unable to see the solution to this problem. I  am trying to contact support via email but cannot submit the form. I  have tried different browsers as well. I  have all the information to complete the fields of the form.

 

Thank you in advance. 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi there skuchukh, sorry to hear you're having issues with this.


Can you please let us know if you're getting any specific errors when trying to submit the form to contact our support team?

 

Did you also try from another browser while not logged into any Dropbox account perhaps? 

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