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I can't reset my password as I have no access to the email
Hello everybody,
Need to log in to my dropbox account but i forgot the password.
I cant reset it because the email address is business and not available anymore to email servers.
There is another way to confirm my id and have again access to my drop account??
Thank you very much.
andreas chat wrote:
There is another way to confirm my id and have again access to my drop account??
If you have another active device already linked to your account you may be able to gain access to your Dropbox. If not, then you'll need access to the email address associated with the account.
32 Replies
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- I think my password might have expired. I have the email working now that I started it with. Is there any way to get the account back? So many pictures my family and I would love to have again.
- Rich
Super User II
rickyx1313 wrote:
I think my password might have expired. I have the email working now that I started it with. Is there any way to get the account back?If you have access to the email address linked to your account and your password is expired, you can try to reset the password. Keep in mind that if you haven't accessed the account for more than a year, it may have been deleted due to inactivity.
- I tried and it won't send me an email to update password
- Rich
rickyx1313 wrote:
I tried and it won't send me an email to update passwordWhen was the last time you signed in to the account? If it's been more than a year then the account likely doesn't exist anymore.
- It's been over a year. Oh well. Gone I guess. Thank you for your help.
- I am having the same issue! Email used is deactivated so no longer have access to my account. Is there a way to gain access as it asking to enter 6 digits to verify account.
I have two old dropbox accounts but I dont remember passwords AND I dont have access to the email info would be sent to anymore. I know it is stupid but I need help. Lots of precious docs in old accounts
