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Irishsal's avatar
Irishsal
Explorer | Level 4
6 years ago
Solved

I made a typo on my email, now I can't verify or change the email address

Hi
Please I need some help. When signing up for Dropbox I made a mistake on my email address - omitted a full stop. I can't verify my email and it won't let me change it under settings. Thanks

account access
Account Settings
emails
security
  • Walter's avatar
    Walter
    6 years ago

    Hi Irishsal; welcome to our Community!

     

    This shouldn't be an issue as long as you remember your password. From your account's General tab, click on the verify email button and then choose the 'update email address' option from the prompt you get. Input your correct email address and password and you should receive an email to verify your email address to your (correct) email's inbox. 

     

    Let me know if that doesn't work for you and we'll take it from there. 

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  • Daphne's avatar
    Daphne
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 years ago
    Hi there David777, please check out Walter's post here when you have the time, and let me know if you have any questions - thanks!
  • GC10's avatar
    GC10
    New member | Level 2
    4 years ago

    When i set up drop box i have made a typo in my e mail address. I cannot correct this unless i verify my e mail which is not going to work. I have also forgotten my password . How do i change my e mail address or even delete my account to start again ?

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    4 years ago

    Without access to the email you cannot I'm afraid. 

     

    So I suggest just downloading everything and starting a fresh with a new account 🙂

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