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Password reset email not received
Hi! I created my account back in 2016-2017 and I didn't use it for a while. I changed my phone since then and now I can't login because I don't remember my password. When I try to reset it, it says that the reset email was sent but I didn't receive anything. I tried looking into the spam folder and creating a contact with no-reply@dropbox.com but nothing worked. I know this is the right email because I got a lot of mails from dropbox about my account saying that my account storage is full and I should upgrade.
- If the account hasn't been accessed for over 12 months, then it means that it wouldn't be possible to regain access to the account of the files within.
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@Megan
sorry its the different email address that I am using that has issue, I cant login into dropbox with that account, hence I am using this one.
how can I give you the email address. ?
thanks
I am having the same problem. I tried every suggestion in this thread.
Could somebody contact me and help me out?
I have been following this page for an answer to a siimilar problem
I remember my password and it logs me in, but after that it asks me to get a 6 digit number from the inbox, when I do I don't get any messages, I have added no-reply to the contacts but nothing works, FYI I'm currently logging in from my personal account that doesn't have this problem.
I hope someone would help me figure this out.
Hello, I forgot my password and I am not receiving the email that helps me reset it.
What can I do?Thanks
