Forum Discussion

burakckrrr's avatar
burakckrrr
Explorer | Level 3
5 years ago

Two step verification code not coming.

Hello there, When logging into my account, the two-step verification code is not coming. "We sent a code to your number ending with xxxx" but no sms is received. There is no device on which my acco...
account access
Account Settings
security
burakckrrr's avatar
burakckrrr
Explorer | Level 3
5 years ago
It would be great, I am waiting for your help.
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
Any time burakckrrr! 

I've reached out to you via email. 

Feel free to reply back as soon as possible. 
  • burakckrrr's avatar
    burakckrrr
    Explorer | Level 3
    5 years ago
    I sent an e-mail yesterday
    I am waiting for your return.

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!