Error 500 when trying to delete account

Hi DarkPatterns500, can I send you an email, in order for us to have a closer look into this? 

Tried different browsers and different devices. Please delete my account.

Hey DarkPatterns500, welcome to our Community!

If I understand correctly, it seems you're facing the same 500 error, when trying to delete your account, right? 

Have you tried using a different browser, by any chance? 

Let me know more!

It is November now, and this issue has still not been fixed. I can only assume on purpose. Please delete my account immediately.

Hi there OATTohatsu - sorry to jump in and thanks for clarifying that for us.

May we reach out via email to have a further look internally at this point? 

*I have tried with different browser with incognite page

Hello Nancy,

still the same problem.

Maybe is linked to an old back up I have on this account? 
I cannot delete the back up since I do not have anymore my old pc.

Hey Longwayround! This page shows the email address of the Dropbox account to which you’re currently signed in, and which is linked to your Community profile here. As a result, we can only log a ticket with this email address. 

If you’re having an issue with a different Dropbox account, we can look into this later via ticket. 

Can you see my email if you check the inbox of this email address?