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I have I just set up an account but I put the wrong email, so I can't verify the account.
I got a new laptop and set up a dropbox account. Unfortunately, I misspelled 1 letter on the email and now i cant get access to verify with the 6-digit code. How can i correct my email?
5 Replies
- Rich
Super User II
dictroi wrote:
I ... set up a dropbox account. Unfortunately, I misspelled 1 letter on the email and now i cant get access to verify with the 6-digit code.
You won't be able to access the account if you're not able to receive the security code, and there's no way to change your email without access to the account.
If you just created the account, create a new one with the correct email.
Ok and I suppose I wont be able to use the HP promo that came with it?
- Rich
dictroi wrote:
Ok and I suppose I wont be able to use the HP promo that came with it?
If you already redeemed it, no, you wouldn't be able to use it again.
Where was the typo in your domain name? Was it in your name before the @ or in the domain after it? And is the email on a custom domain that you control, or something more like Gmail, Yahoo, an ISP, etc.?
I put a o instead of a 0 in the name before the @
- Rich
dictroi wrote:
I put a o instead of a 0 in the name before the @
If the email domain is one where you can create another account, like a Gmail or Yahoo, I'd try creating a new email address with the same typo you used on Dropbox. If you're able to, then you'll be able to receive the security code, sign in and change your email address on the account.
If you're not able to create another email address with the same typo, then the account (and HP bonus) are lost.
