Apps and Installations
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Dropbox stopped working on my android phone. Tried a different network but still wouldn't work/sync/etc. Uninstalled and re-install it onto the phone. Now I can't login. I get the following message.
"sign-in failed. Unknown error, please contact Dropbox customer support"
I tried changing my password via my laptop then signing in on phone with new one. Still get the same message. Working fine on both my laptop and my Surface tablet.
Reinstalled twiced but get the same message each time.
I recently began getting an error on my Google Pixel 5 - Sign in failed - Unknown error. I am using basic version of Drop Box and only have two computers linked to my account. Cannot figure why I cannot log in.
Successfully installed & used password app on my Win10 laptop and my old Galaxy phone for 2 weeks. I am having issues logging in on my new Pixel 5. New phone sends notification to laptop but gets an error message after I confirm on the laptop. Error message reads “Oops! An error has occurred, please try again later.”
I have uninstalled, cleared temp files, restarted & reinstalled multiple times.
Hi @orthobio, thanks for joining us on this thread.
Could you try signing in to the mobile app on your Pixel 5 device from another WiFi network or by using cellular data?
For more info on available support options, see this article.
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