How can I install the Dropbox desktop app, NOT Dropbox Lite?

[dtelesky]

I have a new HP running Windows 11 and an existing Dropbox account that I need to download on this laptop for work.  Dropbox Lite will not work for what I need, but I can't seem to download regular Dropbox.  

[Rich]

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@dtelesky wrote:

I have a new HP running Windows 11 and an existing Dropbox account that I need to download on this laptop for work.  Dropbox Lite will not work for what I need, but I can't seem to download regular Dropbox.  

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Your HP likely has an ARM processor; not an Intel or ADM x86 processor. Support for ARM is still in the beta phase.

• https://www.dropboxforum.com/t5/Apps-and-Installations/Desktop-app-with-syncing-for-devices-with-ARM...

[dtelesky]

thank you for your quick reply!   The computer does actually have a 12th generation Intel Core processor....

[Rich]

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@dtelesky wrote:

thank you for your quick reply!   The computer does actually have a 12th generation Intel Core processor....

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Then you should be able to install the regular application. Make sure you're downloading it from Dropbox, and not through the Microsoft Store, which only offers the Lite version.

• https://www.dropbox.com/install

[dtelesky · Accepted solution]

I finally figured out that the brand new computer was shipped in "S" Mode.  Once I took it out of that, Dropbox installed just fine.   Thank you for your help!