Plans and Subscriptions
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Need how to access the admin console
Hey @sk_1423, welcome to our Community.
Are you an admin of a Dropbox Business team, but cannot access your admin console?
Is it possible that you're logged in to a different account and not your Business one?
What plan do you see in the plan tab of your account settings?
Keep me posted.
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Hello,
Good morning!
I'm the account admin (main email) and my account is an Enterprise, but I cannot see the "admin console" on the left side menu. What should I do?
Thanks,
XPX
Hey @XPX, thanks for joining the discussion here.
Can you please clarify what exactly is shown in your plan tab at the moment?
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!