Error on Two step authentication. Two-step verification text message couldn't be sent.

Natalie Swan

Hi, really needing support , been using Dropbox for year and so does my team, we have been getting this error below all day when trying to log in - Two-step verification text message couldn't be sent. <a href="/help/364">Help</a>

Can anyone help me or who can I get help with urgently , i have raised a ticket on this too

Thank you

Mark

As a way of getting in use one of the emergency backup codes you had while setting up the account.

All tickets are trackable at www.dropbox.com/support and can take a few working days for replies.

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gotstuckrecord

I have this problem also on multiple devices with correct login details

Megan

Hi @Natalie Swan & @gotstuckrecord, I hope you're doing well!

Can I send you an email, in order for us to have a closer look into this?

Thank you!

Megan
Community Moderator @ Dropbox
dropbox.com/support

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Error on Two step authentication. Two-step verification text message couldn't be sent.

Error on Two step authentication. Two-step verification text message couldn't be sent.

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Re: Error on Two step authentication. Two-step verification text message couldn't be sent.

Re: Error on Two step authentication. Two-step verification text message couldn't be sent.

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