cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Are you interested in hearing how one of our Community members uses Dropbox for sailing trips? Read all about it here.

Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Referral Bonus

Referral Bonus

karimkz
New member | Level 2

Hey everyone! So I referred my friend a while ago. He directly created a dropbox account using my referral link and a downloaded the app (months later) on his computer. His PC did not previously have the dropbox application.

 

When I go to my settings and look at the bonuses I got from referrals, a "waiting to install" shows up next to his email. Any help?

Thanks!

5 Replies 5

Rich
Super User II

@karimkz wrote:

He directly created a dropbox account using my referral link and a downloaded the app (months later) on his computer.


Was it the full Dropbox application, downloaded from the Dropbox site, or was it the Dropbox for S Mode app from the Microsoft store? It needs to be the full application from the Dropbox website. The app from any of the stores (Microsoft, Apple, Google, etc.) is a mobile app and doesn't qualify for referrals.

karimkz
New member | Level 2

It was the full dropbox application, downloaded from the dropbox site (while logged in to his account)

Walter
Dropbox Staff

Hey @karimkz, sorry to hear you're having issues with this.

 

May we reach out via email to have a further look internally? 


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join

karimkz
New member | Level 2

Thanks @Walter

Please do!

Hannah
Dropbox Staff

Hey @karimkz, I just sent you an email, so we can look into this together.

 

When you have a moment, make sure to reply back to me!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Hannah Dropbox Staff
  • User avatar
    karimkz New member | Level 2
  • User avatar
    Walter Dropbox Staff
  • User avatar
    Rich Super User II
What do Dropbox user levels mean?