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When I try to open text files in dropbox from windows explorer I get "Undefined error" (translated from swedish). The local files with green check mark opens fine. When I select to make file local it opens fine, but this should not be required. What is wrong?
Hi there @herrliedholm, sorry to hear you're having issues with this.
Can you please send us a screenshot of the exact error you're getting so that we can have a visual too?
Also, what's the desktop app's exact status and version as shown in your system tray at the moment?
Thanks!
Walter
Community Moderator @ Dropbox
dropbox.com/support
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And is this only happening with online only files @herrliedholm?
If so, I'd suggest making them available offline before trying to open them on your computer.
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Yes, making them as available offline solves the problem. So you are confirming that Dropbox is unable to open text files directly from windows explorer? When can I expect to have this fixed? It is what dropbox is all about, making cloud storage available without effort and complexity.
Regards
/Peter
Hi @herrliedholm!
Thank you for alerting us to this problem. Dropbox engineers are aware of the problem and are working on a solution. Sorry for any inconvenience this is causing. We'll update you shortly on this issue.
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
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