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Smart sync on all computers ??

Smart sync on all computers ??

exx
Explorer | Level 4
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Hello,

i have set on my office pc some folders like "online only" - i have copied inside some files and on my office pc size of the folder is 0 (this confirms that all files are really stored in the cloud)

now i open my laptop,  and dropbox starts to syncronyse that folders downloading all files even  i click on the folders and set "online only "also 

how to have that folders online only also in my laptop and in all my pcs ?

as i wrote i have marked folders also in laptop as online only but it seems dropbox ignore it and keep donwloading files

thanks for your help

Luka

1 Accepted Solution

Accepted Solutions

Mark
Super User II
Go to solution

Hi @exx 

 

You need to manually set the online only option on each device. There is no way of doing this centrally. 


 


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View solution in original post

19 Replies 19

Mark
Super User II
Go to solution

Hi @exx 

 

You need to manually set the online only option on each device. There is no way of doing this centrally. 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

exx
Explorer | Level 4
Go to solution

this is ok, but why dropbox still try do download files even i set "online only" ? 


exx
Explorer | Level 4
Go to solution

hi @Mark 

 

canyou reply to my last question ?

 

thanks a lot

Nancy
Dropbox Staff
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Hi @exx, I hope you don’t mind me jumping in here. 

 

Is there any chance that there’s a third-party app or program on your computer, that’s accessing the folders/files you set as online-only? 

 

This would be one possible explanation as to why this is happening.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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exx
Explorer | Level 4
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hi Nancy,

you are welcome...

no no other app or program....

just seems that dropbxo first want to dowonload all files to my laptop before "listenintg" to my  "online only" smartsync setting

i suppose that when i set it dropbox just stop to download files... instead it ignore my setting..


Luca

Hannah
Dropbox Staff
Go to solution

Hey @exx, how are you?

 

When do you experience this issue? When you reboot your computer?

 

Do you perhaps have an antivirus installed on your computer, that might also be looking into your Dropbox folder?


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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exx
Explorer | Level 4
Go to solution

hi @Hannah 

 

no one of these scenerios

no reboot no antivirus..

i just turned on my laptop after some days and dropbox started to syncronize... but is was ignoring i set "only online" in smartsync option,.. dropbox still continued to download files and folders instead on just write name of files 

regards

Jay
Dropbox Staff
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Hi @exx, is this in all folders in random locations, or for specific folders?


Jay
Community Moderator @ Dropbox
dropbox.com/support


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exx
Explorer | Level 4
Go to solution

to all folders i set like only online

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