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What does the box with the arrow down do on the app for Android devices?

What does the box with the arrow down do on the app for Android devices?

atdoan11
Explorer | Level 4
Go to solution

When you select a file, what does the box with the arrow down do? Downloads/imports the file? If so, I can't find the location of the file on my phone.

1 Accepted Solution

Accepted Solutions

Walter
Dropbox Staff
Go to solution

Ah, I see now; thanks for the clarification @atdoan11!

 

This button offlines your files, which means that it makes your files available for offline access and they're stored within the mobile app's cache.

 

On your Android device, you can access these files using a third-party file viewer. You can also preview these files in the Dropbox app and open them with any third-party app that supports its file type.

 

I hope this clears things up and I'm always around if you have any more questions! 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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4 Replies 4

Walter
Dropbox Staff
Go to solution

Hi @atdoan11; welcome to our Community!

 

Since I'm not quite sure to what you're referring here, can you send me a screenshot so I can have a visual too?

 

While we're at it, can you let me know what exactly are you trying to accomplish so I can advise further?

 

Thanks!


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
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atdoan11
Explorer | Level 4
Go to solution
How do I attached a screenshot here? The icon I'm asking about is the on the top right hand corner. It's a blue rectangle box with a down arrow. It appears when I select a file.
Thanks!

Walter
Dropbox Staff
Go to solution

Ah, I see now; thanks for the clarification @atdoan11!

 

This button offlines your files, which means that it makes your files available for offline access and they're stored within the mobile app's cache.

 

On your Android device, you can access these files using a third-party file viewer. You can also preview these files in the Dropbox app and open them with any third-party app that supports its file type.

 

I hope this clears things up and I'm always around if you have any more questions! 


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join

atdoan11
Explorer | Level 4
Go to solution
Ah, ok. Thank you for the explanation!
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    atdoan11 Explorer | Level 4
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    Walter Dropbox Staff
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