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"Need to change permissions for the folder" when starting up the app

"Need to change permissions for the folder" when starting up the app

noku
Explorer | Level 4
Go to solution

I get this annoying message every time I boot up my Mac: "dropbox needs to change permissions for the folder: Users/......" How do I stop it?

I have read and write permissions for the folder and am the only user on this Mac.

1 Accepted Solution

Accepted Solutions

Jay
Dropbox Staff
Go to solution

Hi @noku, thanks for the info.

Could you forward a screenshot of this error message? Does it also give you an error log in the blue text?

If not, it's possible that some files or folders have different permissions because they are using symlinks, which could have different permissions.

You can check if you have any on your account by following the steps in section 7 here.

Let us know how it goes!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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4 Replies 4

Jay
Dropbox Staff
Go to solution

Hi @noku, thanks for the info.

Could you forward a screenshot of this error message? Does it also give you an error log in the blue text?

If not, it's possible that some files or folders have different permissions because they are using symlinks, which could have different permissions.

You can check if you have any on your account by following the steps in section 7 here.

Let us know how it goes!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

noku
Explorer | Level 4
Go to solution

I was backing up WINE apps (they are Windows apps) to Dropbox, which I didn't realize, and those often have some odd file permissions and attributes. I've stopped that backup and I'm assuming that was the issue. If not, I'll be back. Thanks for the tips, it is most appreciated.

Jay
Dropbox Staff
Go to solution

No worries, let me know if you have any further issues! 🙂


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

noku
Explorer | Level 4
Go to solution

I stopped the sync process - stopped backing up these files to my Dropbox folder - but three days later and they have not yet synced (and the permission message persists). They are are tiny text files that shouldn't take more than a few seconds to sync. So I suspect their permission are an issue and I deleted them. Let's see if that fixed things.

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    noku Explorer | Level 4
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    Jay Dropbox Staff
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