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Rachel L.'s avatar
Rachel L.
Collaborator | Level 10
2 months ago

The starred items on my Android mobile app appear in a random order.

Any idea why the starred items on my app homepage, which always previously displayed by most recently modified, are now in completely random order...? Even when I click to view all they're just all over the place, no rhyme or reason for the sorting. :/

I've restarted the app and cleared the cache several times.

Samsung Galaxy Tab S6, Android 12 (no more updates available for this model), Dropbox version 414.2.2

1 Reply

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff

    Welcome back to the Community, Rachel L.!

    To have a visual of what you see exactly, can you send me a screenshot of your starred items, as they show after tapping on the “See all” option on your Dropbox mobile app? 

    If there’s any file/folder name you don’t want to be seen publicly, make sure to mask it first.

    Let me know when you're ready.

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