Cut the Clutter: Test Ignore Files Feature - sign up to become a beta tester here!
Forum Discussion
timension
12 months agoNew member | Level 2
Can I recover a deleted folder if I upgrade to Dropbox Essentials?
Hello
I'm on Basic account now. I need to recover deleted files. I wonder if I will be able to rewind a folder to a 3 weeks old version if I upgrade to Dropbox Essentials.
Hi timension
Yes you can use rewind as soon as you upgrade 🙂
However, what you cannot do is recover files over 30 days as that is not retroactive.
2 Replies
- Mark12 months ago
Super User II
Hi timension
Yes you can use rewind as soon as you upgrade 🙂
However, what you cannot do is recover files over 30 days as that is not retroactive.
- timension12 months agoNew member | Level 2
Thank you Mark for the fast and relevant answer!👍
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need More Support
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!