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MarcelloSax64
2 years agoExplorer | Level 3
desktop disappeared on macbook
Hi. I've installed "Clean my Mac" applications and (I don't know how) after a scan of the system I've discovered that my desktop (all the folders) disappeared. They all are in my Dropbox account and it's impossible for me to bring them back because of missing permissions.
I know that i can use all of them by Dropbox but i want my desktop the same way it was before. Can you help me ? Thanx a lot
16 Replies
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- Nancy
Dropbox Staff
Welcome to the Community, MarcelloSax64!
It sounds like you’ve enabled computer backup on your Dropbox app.
Can you please follow these steps to disable it, and let me know if they help?
Keep me posted for any updates.
- MarcelloSax64Explorer | Level 3
Hi. Thank you for your quick answer. I don't know if my problem is clear.
I just want my macbook with desktop like it is meant to be with all the folders in the right place.
I'm looking for my backup disk but i don't know if it may be appropriate for this problem.
This **bleep** software move everything in Dropbox ( i love dropbox but i don't want it for this)
- Hannah
Dropbox Staff
Hey MarcelloSax64, if you follow the steps that Nancy linked in her reply, you will be able to disable the backup feature and return your desktop folders to their original locations.
- MarcelloSax64Explorer | Level 3
Hi. I've begun to do what you've said to me but i can't do it. don'y know why
- Nancy
Dropbox Staff
Hi again, MarcelloSax64!
Do you want to tell me where you're having difficulty with the steps, so that we can look into this together? You can also send me a screenshot, if you prefer.
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