The sync icons don't show up in Finder (macOS Sequoia 15.7.1).

Minor update - still having this problem a month later and after updating to 15.7.3.
I believe I answered all the questions and included screenshots in my posts above.

Hi Megan​,

I'm writing to inform you that the additionals info are the same as Steve's. Files up to Sync correctly, the file provider is enabled for the desktop finder correctly and no sync icons are appearing exactly as in the image of Steve.

Hey steveohm33 & bbuttii!

I just sent both of you an email in order for us to investigate further. Reply back to me, and we'll take it from there.

Cheers!

Hi everyone,

I'm having the exact same issue on two of my Macs - no sync icons are showing.

One is M1 running macOS 26.2, the other Intel running macOS 15.7.3. Both have latest Dropbox app version.

This started couple of weeks ago, I'm guessing after a Dropbox update.

I tried:

• restarting finder via terminal
• revoking and allowing full disk access to dropbox
• quitting dropbox and killing finder integration proces via activity monitor
• restarting finder again
• rebooting the mac

...but none of these helped.

I checked that Dropbox Finder extension is turned on, and additionally that its File Provider and Sharing options are turned on in macOS settings.

Hey MattEU, sorry to hear that, but thanks for bringing it to our attention.

Can you please hover over the Dropbox icon in your menu bar and let us know exactly what you see there?

Thanks in advance!

Hi,

Thanks for replying! :)

Of course, here's the info:

I'll just add that syncing files and setting offline/online-only files is working correctly.

I'm just lacking icons that would inform me on the status of files/folders, which is making my work more challenging.

Hi MattEU, you're viewing the Dropbox desktop app, and not the Dropbox folder in Finder, which is where you'll see the sync icons.

Could you locate your Dropbox folder and see if the icons are visible?

Hi,

I know, Hannah asked me to hover over the Dropbox icon in menu bar, which is why I posted the screenshot.

No sync icons are visible in Dropbox folder in Finder, as I stated in original report. I also reported steps I tried to troubleshoot.

I've been using Dropbox for 13 years on multiple platforms, so I noticed when the sync status icons in Finder disappeared.

Thanks for the info. Could you try reinstalling the Dropbox desktop application, without uninstalling it first, by using this link?

Hi, I reinstalled the Dropbox desktop app without uninstalling it first from the link. The sync status icons did not appear.

I also relaunched finder, but that didn't help either.