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Janine45's avatar
Janine45
New member | Level 2
2 years ago

 

Janine45's avatar
Janine45
New member | Level 2
2 years ago

 

  • Janine45's avatar
    Janine45
    New member | Level 2
    2 years ago

    When I access the files through the web instead of on my local drive, I can see the updates so I think it's ok. I made an excel file copy just in case though and that won't save to Dropbox locally or my desktop so I think the issue is with Excel. If I can see the file updates online on Dropbox will they definitely be there if I abandon the Excel copy in order to check the Excel status?

     

  • Janine45's avatar
    Janine45
    New member | Level 2
    2 years ago

    I should also clarify that all the work I did on this spreadsheet was done online on Dropbox as I couldn't open the file any other way. I'm not sure of file size. Where can I view that?

     

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Thanks for the screenshots Janine45 - much appreciated! 

     

    Have you granted Dropbox full disk access as outlined here? 

  • Janine45's avatar
    Janine45
    New member | Level 2
    2 years ago

    Hi Walter, no, not yet. But I will do in the morning. Have to finish for today. Thanks

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Let us know of any updates when you get the chance Janine45 

  • Janine45's avatar
    Janine45
    New member | Level 2
    2 years ago

    Morning Walter, all appears to be working now. I had a colleague check they could view my changes on Dropbox files, then I shut everything down and did a full reboot. Fingers crossed the issue is fixed. Thanks for your help

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