I'm not receiving the email to verify my account, any help?

and I correctly receive mail from the Dropbox community ...

I've been trying to get this verification email for a few days now but it's not coming through. It's a work email and I had our IT department give me access to the quarantined folder but I don't see it there either. It's also not in my Spam/Junk. When I log in I get a red ribbon at the top of the screen that says "We can't reach you at [email address]. To make sure you don't lose access to your account, update your email"

Hi, Please follow next three steps:

1- Check your spam folder to make sure it didn't end up there.

2- You can also add the email address no-reply@dropbox.com to your address book and then try sending the email again.

3- If you're still not receiving the email, contact your email service provider to troubleshoot further.

I hope this was helpful for you

Yeah I unfortunately already tried those steps, but thank you for the reply!

Nick Smith  I hope that you will find a solution to your problem soon

Hey Nick Smith, I hope you're doing well!

Have you also tried requesting for the verification email from a different browser, or incognito mode, by any chance? 

Keep me posted! 

Requesting in Incognito mode worked, thank you so much Megan!

Hey Nick Smith, awesome! 

Glad to hear that! 

Hi,

I have the same problem. Dropbox is not sending any verification email to my email address. (and its not in my spam folder)

It's ridiculous that you could not fix this bug.