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Waiting to sync (Mac)

Waiting to sync (Mac)

jjbveld
Explorer | Level 4

Since yesterday, Dropbox won't sync files on my iMac.
The app constantly says 'syncing 175 files', but nothing happens
Manual upload does work. So apparently there is nothing wrong with the internet connection.
I have a 6.25 GB account with only 2.8 GB in use.
I have already uninstalled the Dropbox app and downloaded and installed the latest version.
Restarting the Mac doesn't solve anything either
I looked on my Mac for the cache to empty it, but I can't find it.

I recently significantly reorganized my Dropbox folders, could that be a cause?
Strange though is that after that at least one file was automatically synced.
When I click "View sync issues," there are no sync issues.

1 Accepted Solution

Accepted Solutions

Mark
Super User II

Is it possible to see which files are syncing based upon the icons of the folders in Finder?

 

If so try moving the folder/directory out of Dropbox to say desktop, let it sync to clear icon/up to date and then return it the folder. That usually works. 


 


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View solution in original post

3 Replies 3

Mark
Super User II

Is it possible to see which files are syncing based upon the icons of the folders in Finder?

 

If so try moving the folder/directory out of Dropbox to say desktop, let it sync to clear icon/up to date and then return it the folder. That usually works. 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

3d
New member | Level 2
Go to solution

I am having exaclty the same issue.  Just keeps saying "syncing 1518 files" but nothing happens and dropbox icon in mac menu bar has an X in the lower right hand corner".

Hannah
Dropbox Staff
Go to solution

Sorry to hear about this, @3d.

 

Which version of the Dropbox app do you currently have installed? You can see what by hovering over your Dropbox icon.

 

Have you also checked out this article for some possible troubleshooting steps?


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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