Can't delete my account - Error 500...

[meondb]

I want to delete my account but always get an error message...

[Jay]

Hi @meondb, thanks for bringing this to our attention.

Could you try switching browsers to see if this helps?

Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely.

Let me know how it goes!

[meondb]

Still doesnt work after all that. I am trying to get rid of it as I have another dropbox account that I use but my laptops always revert to the old one. My other account is higher paid service hence i want to default to that one. Its very frustrating as all i get is a 500 error...

[Hannah]

Hey @meondb, sorry to jump in here.

If you want to link your laptop to a different Dropbox account, you don't need to delete the account it's linked to.

All you have to do is sign out of that account from the app and then sign in to the account you prefer.

I hope this helps!