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Vault disappear after upgrading to the Dropbox for Business Standard plan

Vault disappear after upgrading to the Dropbox for Business Standard plan

mqiuchen96
Explorer | Level 4

Hi, I upgrade my Dropbox plus plan to business standard ( in trial mode before I start to pay, just to try how is work) and I can't see the vault or the folder "vault".

Is appear when I started to pay the plan ?

1 Accepted Solution

Accepted Solutions

Re: Vault disappear

Megan
Dropboxer

Hi @mqiuchen96, thanks for posting here!

 

That's correct, yes. 

 

I hope this clarifies. 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

3 Replies 3

Re: Vault disappear

Mark
Super User II

The Vault isnt available to business plans I'm afraid: https://help.dropbox.com/security/dropbox-vault


 


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Re: Vault disappear

mqiuchen96
Explorer | Level 4
Ok, if I downgrade is will appear the vault folder and the file, right ?

Re: Vault disappear

Megan
Dropboxer

Hi @mqiuchen96, thanks for posting here!

 

That's correct, yes. 

 

I hope this clarifies. 


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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Top contributors to this post

  • User avatar
    Megan Dropboxer
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    mqiuchen96 Explorer | Level 4
  • User avatar
    Mark Super User II
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