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Download not opening with =1 change of link.

Download not opening with =1 change of link.

thomashayden
Explorer | Level 3

Before I could enable it so I the share link of a file I could change to =1 at the end and it would initiate the download.

It is still doing that but it's opening in a strange window instead of staying in the current window... 

 

Anyone else experienced this issue? Is there a fix?

8 Replies 8

Nancy
Dropbox Staff

Thanks for posting here, @thomashayden!

 

As a first, can you send a screenshot of the new window that now pops up on your screen? 

 

I’d like to have a look and check this further.


Nancy
Community Moderator @ Dropbox
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thomashayden
Explorer | Level 3

Hey there, 

 

Please see screenshot here:

[Removed as per Community Guidelines]

 

As you can see instead of initiating the download, it opens a blank page with the download... Very strange.

 

Works fine apart from Safari browser.

Jay
Dropbox Staff

Hi @thomashayden, could you copy and paste the screenshot directly into your post instead of via a shared link?

 

Have you tried using a different browser to see if the behavior is different when downloading files?


Jay
Community Moderator @ Dropbox
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thomashayden
Explorer | Level 3

Screenshot 2023-06-08 at 15.50.32.png

thomashayden
Explorer | Level 3

There you go. It wasn't letting me before.

 

Like I said, in Google it works fine. Safari is the issue.

Jay
Dropbox Staff

Just to check, this is the normal window to save files from the web. Is the window not going away when you click the Save button?


Jay
Community Moderator @ Dropbox
dropbox.com/support


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thomashayden
Explorer | Level 3

Nope, it's keeping me on a blank page.

 

when i use dl=1 it should initiate download on the same page, but it creates that from what I showed you.

Jay
Dropbox Staff

Could you try using Safari in private browsing mode, without any extensions running, to see if this issue occurs again?


Jay
Community Moderator @ Dropbox
dropbox.com/support


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