Your workflow is unique đšâđ» - tell us how you use Dropbox here.
Dropbox for iOS cannot be installed.
Application Affected dropbox for ios Device iphone 15 pro max Operating System/Browser (if using the web) ios 26.2ă26.2.1ă26.3 Dropbox App Version (if using the app) (for ios 460.2ïŒ Question or Issue Ios 26.2, 26.2.1, 26.3 cannot be installed. After clicking on the app store, turn around, and then return to get it. It can't be installed. I called apple customer service and replied that the application was incompatible with 26.2. I asked for help in the community, hoping to solve it.The Dropbox mobile app is filling up my iPhone storage
I have had a Dropbox Plus account for several years. I have the latest version of the Dropbox app (460.2.2) installed on my iPhone with iOS 18.7.1. When I was unable to upgrade to the latest iOS version and when I could no longer backup my iPhone to iCloud, I found that copying photos and videos from my iPhone camera roll to specific folders in Dropbox, deleting those items from my iPhone camera roll, and then deleting all the items in the Recently Deleted folder in my camera roll did not free up storage on my iPhone. I cleared the Dropbox cache on my iPhone and confirmed that I did not have any offline files. However, I did find that the Dropbox Photos folder on my iPhone had copies of all the uploaded files. Consequently, moving photos and videos to the Dropbox cloud did not free up space on my iPhone. In the iOS Dropbox app, the Photos folder has copies of all the photos that were uploaded to specific folders in the Dropbox cloud. When I delete one of those photos from the Photos folder on the iPhone, the copy in the Dropbox cloud is also deleted! Note that in the iOS Dropbox app, I had "Camera uploads" "On" with the following pertinent settings: "Upload from" "Videos" (only that folder), "Save HEIC photos as" "JPG", "Save Live Photos as" "Live Photo". Though photos should not have been affected, I turned off Camera uploads. I ran the same test with the same result: a photo sent to a specific Dropbox folder appears (in HEIC format) in that Dropbox folder online as well as in the Photos folder in the Dropbox app on my iPhone; deleting the photo from the Photos folder in the iPhone Dropbox app also deletes the photo from the specific Dropbox folder in the cloud. The PictureEcho website recommends using the "Free Up Space" option in the iOS Dropbox app to delete the copies of the photos on the iPhone and not on the Dropbox cloud, but I cannot locate that option anywhere in the Dropbox app on my iPhone. Restarting the Dropbox app does not make a difference. Reinstalling the app including removing all the Dropbox data stored on the iPhone would solve the immediate problem but would not address the bigger issue: as-is Dropbox is only useful for sharing (unannotated) photos and videos that I don't mind also storing on my iPhone. Since I have a backup service for my (Windows) laptop, without a solution I'll go back to moving photos and videos from my iPhone to my laptop. This greatly diminishes the justification for paying for a Dropbox Plus account. The "Free Up Space" option would help but I question the multiple steps required. In iOS select two photos, upload to Dropbox, close the Dropbox upload window, reselect the two photos, delete, open the "Recently deleted" folder (album?) and delete the two photos (or delete all). In the Dropbox app on the iPhone, select "Free Up Space" and then (as needed) delete the cache. Then there's the issue of the comments added to a photo in iOS (apparently) not getting stored in Dropbox. In Dropbox online I can view a photo with the iOS HEIC extension and view the basic HEIC metadata, but I cannot view comments added in iOS. I can add comments in Dropbox but presumably those comments are not visible in iOS (or on my Windows laptop) outside of the Dropbox app or website.
Uploading selection of photos from Camera Roll to Camera Uploads folder via the iPhone?
How do I re-upload just one year of photos from iPhone to Dropbox with Camera Uploads? I tried selecting and sending but the file name is wrong - I want it to have the year-month-date the way it does with Camera Uploads. Then I put them in an album and tried "selecting where youâd like to upload fromâ but nothing. Paused Sync and restarted but still nothing. Under âBack upâŠâ my only options are All Photos or one date. Seems like I should have more options like start and end date, or album(s).
I'm trying to add Dropbox as a location in Files app, but it says syncing is paused.
I cannot use dropbox as a location to select files from on iphone ios 26.2.1 I have restarted, installed everything over and over. Removed preview app, and nothing. Application Affected dropbox on iphone Device iphone 17 pro ios 26.2.1 Operating System/Browser (if using the web) files iphone app Dropbox App Version (if using the app) 460.2.2 Question or Issue Need a solution
Raw iOS files are uploading to Dropbox as .jpg via camera uploads.
Hi - I just saw a post in which April from Dropbox said that Apple Camera Raw transfers on camera upload (Iâve noticed mine donât) and then did simple test because I donât use iCloud instead preferring to use dropbox. And voila. Jpg uploaded. Only. No dng. Why is Dropbox so confident that it uploads raw when it clearly doesnât upload Apple raw despite the setting in camera uploads saying it will? Iâve been uploading now for years thinking it did when iCloud would have. Sigh. What a misclaim!
Can no longer add files to or export from Dropbox on my Kindle Fire
Device: Kindle Fire Max 11 Operating system on computer (Mac Mini): Mac OS 26.2 I was always able to download pdfs into SongBook Pro, moving them from my Mac to Dropbox, then using my Dropbox on the Kindle I would export them to SongBook Pro. It would show up on the mac's Dropbox but not the Kindle's Dropbox, plus I could not delete files on my Kindle's Dropbox. So I uninstalled the Dropbox on the Kindle, reinstalled it but now cannot sign into Dropbox. Instead I get a message, "Can't connect to Dropbox. Make sure you're online, or try again later". Tried it again with ""HAVING TROUBLE SIGNING IN", I get the same message. Yet everything else still works on my Kindle, easily accessing the internet (as you can see, I'm contacting you). The Kindle is new, (one month old). The older one was the same kind (Fire Max 11). DROPBOX TRANSFER
iPod won't Connect to my Dropbox account.
Hello. I have an iPod running iOS 12.5.8. When I try to login to my account using the iOS app I get the following error, "Unable to Connect to Dropbox There may be a problem with your iPod's internet connection". There is no problem w/ my internet connection. I can connect to the internet fine. When I try to login from my iPod using Google I get an 'invalid" email address error. I know this email is correct b/c I can log in from my desktop. This used to work fine but suddenly stopped working. And yes I tried deleting and reloading the app and it still does not work. I don't have cellular data options on this iPod.
