'Something went wrong from our end' error on the web.

I have the same problem!

I am having the same exact issues. If this was solved via emails, I would really appreciate some help as well.

I confirm that I also get the error message "Something went wrong from our end" when I want to access my files through the Dropbox web app. This situation is making me very uncomfortable.

Can anyone help?

Thanks

When trying to access my files I see "Something went wrong on our end."

If I try to share my files with someone, the user sees a 404 error

Hey IanLovesCake, I hope you're doing well! 

Does that happen when you try to preview your files on the web? If so, are we talking about all of the file types too?

If I were you, I'd try switching onto a different browser, and also try an incognito tab on your current browser.

Keep me posted!

Hi Yulia605 & RosendoJose, thanks for posting here! 

Does the error remain today when you try to access our website? Have you tried a different browser, or an incognito tab on your current one? If not, feel free to give it a go, and let me know.

Don't forget to send me a screenshot of the error message, in case you still see it pop-up.

Thanks!

I have the same issue, and going incognito does nothing to fix it. Same thing with other browsers.

What's happening? I can't access my files, I get an error "Something went wrong on our end". This happens from the browser, I can still access the files from my phone, but when I try to share them, I see a message that I do not have rights to share them. The old links also don't work, they just show 404.

Hi cowboypmv, sorry to hear about this.

It sounds like your shared links may have been banned. How long have you been getting this error? 

Did you receive an email from Dropbox informing you about this perhaps?

Keep me posted!

But why can't I access my own files in this case?