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hariston's avatar
hariston
New member | Level 2
11 months ago
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Hacked PC and all my files were encrypted - can I restore them?

My PC where hacked, and all my files were encrypted and synced. Is there any way to recover my original files from 18/2/2024?

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  • Mark's avatar
    Mark
    11 months ago

    Hi @hariston 

     

    Unless you were a paying member on the 18th of Feb I'm afraid it isnt possible - restores only last for 30 days for a free user. Paying for an upgrade wont work now as it doesnt work retroactive

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  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    11 months ago

    Hi @hariston 

     

    Unless you were a paying member on the 18th of Feb I'm afraid it isnt possible - restores only last for 30 days for a free user. Paying for an upgrade wont work now as it doesnt work retroactive

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