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joolsadams's avatar
joolsadams
Explorer | Level 3
1 month ago

Referral shows as ineligible. What can I do?

Hi Folks, I've referred my son to dropbox and helped him sign in on his new (2nd hand, fresh MacOS install) laptop to help with his studies. The referral status is ineligible, could you please ch...
Referrals
Storage space
Rich's avatar
Rich
Icon for Super User II rankSuper User II
1 month ago
joolsadams wrote:

I've referred my son to dropbox and helped him sign in on his new (2nd hand, fresh MacOS install) laptop to help with his studies.

A fresh OS install wouldn't matter. If the laptop has ever had Dropbox installed previously, it would be ineligible for a referral. Additionally, if you're both on the same network it could trigger the ineligibility status.

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